Player Connected

Player Connected — Terms of Service

Pilot version · Last updated November 14, 2026 Operator: Kyle Wolff, doing business as Player Connected Contact: support@playerconnected.app

These terms will be reviewed by legal counsel and updated before Player Connected is released to the public.

1. Agreeing to these terms

By creating an account or using Player Connected ("the app"), you agree to these Terms and to our Privacy Policy. If you don't agree, please don't use the app.

2. Who can use the app

  • You must be 18 or older and a parent or legal guardian of a youth player, or a coach.
  • Children may not create accounts. A parent or guardian may add player profiles only for their own children and is responsible for that information.
  • Coaches must be affiliated with a club and provide accurate information.
  • You must keep your information accurate and your password secure. You are responsible for activity on your account.

3. What the app does — and doesn't do

Player Connected is a matching platform only. It helps parents and coaches find and contact each other about guest-player opportunities at tournaments. We are not a party to any arrangement you make. We do not:

  • organize, supervise, sponsor, or attend any tournament, practice, game, or event;
  • employ, supervise, or endorse any coach, club, parent, or player;
  • arrange travel, lodging, supervision, or participation in any event;
  • handle any fees between families and teams (those are arranged off the app, at your own risk);
  • guarantee the accuracy of tournament information or anything users post.

4. Coach verification

"Verified" means only that we reviewed the credential certificates the coach submitted (such as SafeSport training, a background check obtained by the coach or club, and concussion training) and checked the U.S. Center for SafeSport's public disciplinary database, at a point in time. We do not run our own background checks, and verification is not a guarantee of anyone's identity, character, or conduct. Verification ends if a coach's credentials expire. Parents and guardians remain responsible for deciding who their child plays for, and for following their own club's and the tournament's safety and background-check policies.

5. Your safety responsibilities

Parents and guardians are solely responsible for supervising their children and for the safety of any travel, tryout, practice, game, or meeting arranged through the app. Always confirm details directly with the coach, club, and tournament.

6. Acceptable use

You agree not to:

  • harass, endanger, or exploit anyone — especially minors — or try to move contact with a minor off the app;
  • share or ask for personal contact information against the in-app rules;
  • post false, misleading, or unlawful content, or content you don't have the right to share;
  • impersonate a person, coach, or club;
  • scrape, overload, reverse-engineer, or try to break into the app.

7. Child safety — zero tolerance

We prohibit any content or conduct that sexualizes, exploits, grooms, or endangers a child. Accounts involved are removed immediately, and we report apparent child sexual abuse material or exploitation to the National Center for Missing & Exploited Children (NCMEC) and cooperate with law enforcement. You can report a user, message, or post in the app (Report and Block are in every chat; Report is on every post), or email our child-safety contact at support@playerconnected.app. If a child is in immediate danger, call 911.

8. Your content and our monitoring

You keep ownership of what you post, and you give us permission to store and display it to run the app. In-app messages are stored and may be reviewed for safety (see Privacy Policy, Section 6). We may remove content and suspend or close accounts that violate these Terms or put others — especially children — at risk.

9. Player Connected Plus (subscriptions)

  • Free trial: new parent accounts receive Plus features free for 7 days. No payment information is required, and the trial ends automatically.
  • Plans: Monthly and Annual plans renew automatically until cancelled. The Season pass is a one-time purchase that does not renew.
  • Billing: payments are processed by Apple (App Store) or Google (Google Play) through your store account, at the price shown before you buy.
  • Cancelling: cancel anytime in your App Store or Google Play subscription settings. Cancel at least 24 hours before the end of a billing period to avoid the next charge; you keep Plus until the end of the period you paid for.
  • Refunds: refunds are handled by Apple or Google under their policies.
  • Changes: we may change Plus features or prices; price changes apply only to future billing periods and follow Apple's and Google's notice rules.

Connecting with coaches and families is always free; Plus adds convenience features.

10. Tournament information

Tournament listings come from public sources and user submissions and may be incomplete or out of date. Confirm dates, location, eligibility, and fees with the tournament organizer.

11. Disclaimers

THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, TO THE FULLEST EXTENT ALLOWED BY LAW.

12. Limitation of liability

TO THE FULLEST EXTENT ALLOWED BY LAW, PLAYER CONNECTED AND ITS OPERATOR ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY INJURY, LOSS, OR CLAIM ARISING FROM INTERACTIONS, ARRANGEMENTS, TRAVEL, OR EVENTS BETWEEN USERS, ONLINE OR IN PERSON, INCLUDING CLAIMS BASED ON OUR NEGLIGENCE. THIS DOES NOT LIMIT LIABILITY FOR OUR WILLFUL OR WANTON CONDUCT OR ANYTHING ELSE THAT CANNOT BE LIMITED BY LAW. OUR TOTAL LIABILITY FOR ANY CLAIM IS LIMITED TO THE GREATER OF THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM OR US $100.

13. Indemnification

You agree to cover claims against Player Connected and its operator arising from your use of the app, your content, or your violation of these Terms or the law.

14. Ending your account

You may delete your account at any time in the app (Profile → Account settings → Delete account) or as described at playerconnected.app/support. We may suspend or end access for violations of these Terms or to protect users.

15. Governing law

These Terms are governed by the laws of the State of Colorado.

16. Changes to these terms

We may update these Terms. If we make significant changes, we will let you know in the app or by email. Continuing to use the app after the update means you accept the new Terms.

17. Contact

Kyle Wolff, doing business as Player Connected — support@playerconnected.app